Cancellation policy

Purchase Options and Cancellation Policy

Effective Date: November 28, 2024

At KA Essence, we strive to make your shopping experience smooth and flexible. Here’s what you need to know about purchasing and canceling orders:

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1. Purchase Options

• You can purchase products directly from our website or third-party platforms like Etsy.
• We accept payments via credit/debit cards, PayPal, and other secure payment methods available at checkout.

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2. Order Cancellation

• Before Shipping: You can cancel your order within One Day of purchase by contacting us at info@kaessence.com
• After Shipping: Once your order has shipped, cancellations are not possible. You can return the item once it’s delivered.
• Custom or Personalized Orders: These orders cannot be canceled once they are in production.

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3. Contact Us

If you need assistance with your purchase or cancellation, reach out to us at:
Email: info@kaessence.com

Thank you for shopping with KA Essence!